Logifrio redoubles its training efforts
Our environment is constantly changing and requires constant adaptation. For this reason, at Logifrio we remain committed to training our employees as the backbone of our Human Resources policy, which allows us to improve the professional development of our employees in order to offer maximum value to our customers.In 2020, despite the necessary changes made by the health crisis, we managed to provide a total of 5,245 hours of training, 38% more than in 2019.

In addition to the usual training in the Workplace, to achieve the necessary skills in the handling of the different tools and which has meant 168 hours of training, this year also highlights Risk Prevention, which includes measures to ensure a working environment that avoids COVID contagions, to make our environments safe. This has been one of the main areas of training, with 986 hours in total.

Additionally, this year we have provided training in the use of new IT tools that are being implemented, Power BI being one of them, although not the only one, with 449 hours of training.

Continuous Improvement training actions are also gaining momentum, with 1,267 hours of training in 2020, where, in collaboration with our employees, we have started a project to thoroughly review our procedures and redesign them to make them more efficient, and share them with the team members in training meetings.

In this chapter, training in negotiation and leadership in digital environments, which are necessary skills in these times of social distancing, also stand out as a competitive element compared to the teleworking modality applied this year as a preventive measure due to COVID. In this way, we help our managers in leadership with their teams, developing and raising awareness of skills that allow us to maintain permanent contact with customers to ensure a transparent and valuable relationship, ensuring quality of service. We should add that, in this digital skills training, we have opted for specific training for the sales team, focused on management and negotiation to manage sales in a digital communication environment.

Finally, we would like to add that this year, in addition to the usual language training, German will be added to English, an objective aligned with the internationalisation of the Company.

According to Maria Lluisa Gambús, Head of HR at Logifrio, "...Training is essential to improve the quality of service to our customers, as it guarantees the improvement of skills, integration into the Company's culture and the maximum performance and development of our employees...".

In 2020, despite the necessary changes made by the health crisis, we managed to provide a total of 5,245 hours of training, 38% more than in 2019.

In addition to the usual training in the Workplace, to achieve the necessary skills in the handling of the different tools and which has meant 168 hours of training, this year also highlights Risk Prevention, which includes measures to ensure a working environment that avoids COVID contagions, to make our environments safe. This has been one of the main areas of training, with 986 hours in total.

Additionally, this year we have provided training in the use of new IT tools that are being implemented, Power BI being one of them, although not the only one, with 449 hours of training.

Continuous Improvement training actions are also gaining momentum, with 1,267 hours of training in 2020, where, in collaboration with our employees, we have started a project to thoroughly review our procedures and redesign them to make them more efficient, and share them with the team members in training meetings.

In this chapter, training in negotiation and leadership in digital environments, which are necessary skills in these times of social distancing, also stand out as a competitive element compared to the teleworking modality applied this year as a preventive measure due to COVID. In this way, we help our managers in leadership with their teams, developing and raising awareness of skills that allow us to maintain permanent contact with customers to ensure a transparent and valuable relationship, ensuring quality of service. We should add that, in this digital skills training, we have opted for specific training for the sales team, focused on management and negotiation to manage sales in a digital communication environment.

Finally, we would like to add that this year, in addition to the usual language training, German will be added to English, an objective aligned with the internationalisation of the Company.

According to Maria Lluisa Gambús, Head of HR at Logifrio, "...Training is essential to improve the quality of service to our customers, as it guarantees the improvement of skills, integration into the Company's culture and the maximum performance and development of our employees...".





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